I purchased a gift card for a friend and they never received it. I've tried to track the card but the progress bar has been in the same place for ours. What should I do? I tried to access chat and had no luck
[Re-Titled by Moderator]
Original Title: gift cards
Posted on Jul 17, 2025 5:17 PM
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Jul 18, 2025 7:54 PM in response to druc212
re: "Gift Card: I purchased a gift card for a friend and they never received it."
Seems you can resend a gift card purchased from Apple if the recipient didn't receive it
You might want to check first that the address you use is the correct one.
There's a "Resend a gift" section in the following article (scroll down) (choose from iPhone, iPad, or Mac):
Apple Gift Card not received and progress bar stuck on iPhone