Hello. I was wondering why Apple sends a wait time notification to the email address I’m trying to recover? i can’t sign into that account and have started the recover process and was told an email with the estimated wait time will be sent to that address. is there another way to find out?
Posted on Jul 17, 2025 7:53 AM
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Jul 17, 2025 2:53 PM in response to leeeeeeeeeeeeee
leeeeeeeeeeeeee wrote:
Hello. I was wondering why Apple sends a wait time notification to the email address I’m trying to recover?
Exactly the reason why it is a bad idea to use your iCloud account as your Apple ID. Use a third party email address.
Jul 17, 2025 7:07 PM in response to leeeeeeeeeeeeee
Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-72 hours. This phase says Apple is evaluating your info and you’ll get emailed an update after the posted time is over.
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of time (can be weeks) you’ll wait.
On that final day you’ll get a text/call, follow that text/call immediately. If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to apple.com/recover. Follow the instructions to regain access to your Apple Account.
Jul 17, 2025 8:05 AM in response to leeeeeeeeeeeeee
I suspect that they send this to your on-file “Notification Address” — which should be different from your primary address.
Jul 17, 2025 9:10 AM in response to Chattanoogan
i don’t know. the message said an email will be sent to. the email i’m locked out of. i hope it gets sent to the back up or i get a text or something
Apple Account Recover Wait Time