[Edited by Moderator]
Original Title: My phone keep hanging whenever I tap software update
iPhone 7, iOS 14
Posted on Jul 16, 2025 11:42 AM
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Jul 16, 2025 2:46 PM in response to mufutiat209
You are trying to do an update using cellular data on a phone which is charged to less than 50%. If your phone can be updated, on an iPhone 7, you need to be connected to Wifi and your phone minimally charged higher than 50% or plugged in to charge.
Jul 16, 2025 3:18 PM in response to mufutiat209
iOS 15.8.4 is the absolute highest an iPhone 7 can be updated to. Since you have skipped a lot of updates on your phone, use your computer to update it. See how to do that here --> Update your iPhone, iPad, or iPod touch with iTunes - Apple Support Or, if you're using a Mac --> Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
Jul 16, 2025 12:45 PM in response to mufutiat209
You have asked us to guess, among other things:
Jul 16, 2025 2:37 PM in response to mufutiat209
You need a WiFi connection to update your phone if it's older than an iPhone 12.
Also, an iPhone 7 cannot be updated beyond iOS 15.8.4.
Jul 16, 2025 3:10 PM in response to sberman
iPhone 7
iOS 14.7
iOS 15 or 16
lt freezes whenever I press software update
Jul 16, 2025 3:17 PM in response to mufutiat209
If you are unable to update OTA, then use a computer. If you can't update or restore your iPhone or iPod touch - Apple Support
iPhone becomes unresponsive when trying to update software