I purchased my apple watch series 10 Jet Black colour 2 months back. The colour is getting peeled off on its own. I went to apple authorised store and the person told me that it won’t be covered under warranty. It is frustrating that within 2 months the colour is getting off without any actual physical damage. Even China products don’t lose their colour so easily.
Apple Watch Series 10, watchOS 11
Posted on Jul 12, 2025 4:50 AM
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Jul 12, 2025 4:57 AM in response to AjShadow
you can complain to their support channels
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
or give them feedback using their feedback channels
Jul 16, 2025 6:40 PM in response to AjShadow
That definitely sounds frustrating — especially considering how new your Apple Watch is. While cosmetic issues like peeling color are often considered “wear and tear” and excluded from standard warranty coverage, it still shouldn't be happening this early without any damage.
You might want to document the issue thoroughly (photos, timeline, usage conditions) and escalate it to Apple Support directly — sometimes online support can be more flexible than in-store staff.
[Edited by Moderator]
Jul 17, 2025 5:52 AM in response to AjShadow
Apple Watch series 10 - Jet Black, colours are coming out under the crown area and near charging area and it has been only few months and Apple care people are saying to pay to get the new watch instead of sorting this out. I told them I am ready to pay to get the watch replaced provided Apple take guarantee that this issue won’t happen again, but they denied that they cannot take any guarantee. If any one could help me what to do next on this issue, I will be thankful to them. Thanks in advance..
Apple Watch Series 10 Colour is getting peeled off.