Hi Alancito,
thanks for your reply.
I did customise the Assistive Touch already and added Control Centre.
But when I access the Assistive Touch menu within ‘Assistive Access’ the Control Centre does not show
and nor do some other options I added.
See screenshots of the Assistive Touch menu in normal mode and in Assistive Access
(NB sorry, I wrote ‘Assistive Assistant instead of ‘Assistive Access’ in the question).
I want my father to be able to control Bluetooth and pair his hearing aids from within Assistive Access so he can speak on the phone as he is very deaf.
if he can’t use Control Centre to access his hearing aid and pair it then he can’t use Assistive Access at all because he would have to keep exiting that to connect his hearing aids, and that will not be possible to do quickly if the phone rings.
(I have been told that the hearing aids do lose pairing if people go away from the phone in the house - which is of course going to happen. So re-pairing needs to be easy).
Plus we want him to be able to use the ‘Live Listen’ feature for hearing devices to stream live face to face conversations to his hearing aid using the phone as a microphone. Again, he needs Control Centre to get to the Hearing Device settings and turn Live Listen on.
Having explored this topic of Bluetooth working in Assistive Access there are loads of Reddit complaints that Bluetooth does not work and people rightly say it is ridiculous not to include Bluetooth options in Assistive Access.
Come on Apple, people have been complaining for 3 years about this - that you need to be able to use and pair Bluetooth in Assistive Access???
A lot of people using Assistive Access have dementia or are old (and as a result low skilled on devices so need the simple interface).
A high proportion of these people will have hearing aids and need them to stream the phonecall in Assistive Access.
So what is the point of having Calls in Assistive Access if you can’t use Bluetooth to pair to a hearing aid or ear phones?
Any tips on connecting Bluetooth in AA please?!

