iPhone 16 camera fail to record videos or crash when I use the control button

I *** an iPhone 16 a few days ago, and when i use the camera control button for taking pictures or adjusting anything with my camera it works fine. However, when i press and hold the camera control button to take a video it either doesn’t take a video at all or it takes a video after a couple seconds of delay but then when i stop pressing the button my screen goes black and i’m kicked out of the camera app. Afterwards when I go into photos there are no new videos there. How can I fix this?


[Re-Titled by Moderator]

iPhone 16, iOS 18

Posted on Nov 8, 2024 2:25 AM

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Question marked as Top-ranking reply

Posted on Feb 4, 2025 8:48 AM

I just *** my iPhone 16 pro few days ago and today I realized I couldn’t record a video when I hold and pressed the photo mode … it did not turn green screen but It’s just idle in camera mode.

im On 18.3 iOS. I have to restart and then it will work but only for one time and there after same problem again.

i really hope it’s the bug issue as I ** pretty sick to reset or reinstall everything :(

8 replies
Question marked as Top-ranking reply

Feb 4, 2025 8:48 AM in response to bushanbengluru

I just *** my iPhone 16 pro few days ago and today I realized I couldn’t record a video when I hold and pressed the photo mode … it did not turn green screen but It’s just idle in camera mode.

im On 18.3 iOS. I have to restart and then it will work but only for one time and there after same problem again.

i really hope it’s the bug issue as I ** pretty sick to reset or reinstall everything :(

Dec 26, 2024 7:19 PM in response to bushanbengluru

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


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iPhone 16 camera fail to record videos or crash when I use the control button

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